If for any reason you are not happy with your purchase, you may return your order within 14 days of receiving the order for a full refund. We will refund the purchase amount within 7 days of receiving the return.
All returns must meet the following criteria:
- The return package includes the original invoice
- The items are clean and intact;
- The items are unwashed, unworn and undamaged;
- The items are packed in their original and undamaged packaging;
- All original labels and tags are still attached to the items.
Any customer wishing to return goods must register their return first. You can register your return by sending an email to firstname.lastname@example.org and providing the following information:
- Order number
- Product(s) you wish to return
- Reason for return
Returning by Mail (at own expense)
After registering your return you can send your return including invoice to the following address:
To attn. Customerservice
3281 LS, Numansdorp
At this time we are unable to offer exchanges. The item you wish to exchange will need to be returned first, following our return instructions. To order a different size, color, or new item, place a new order for the item.
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